from: Denise Waicker to: "Y. E. Cook" , Jacob Kogan date: Feb 1, 2024, 3:45 PM subject: RE: Mice Infestation 207 Erin Way #101 Yes, she is on the February list as a courtesy, but unfortunately, that will not be until 2/26. It appears the unit needs to be treated immediately. The company should do an inspection of the unit to determine where the mice are entering. But again, this is an issue between you and your landlord. Please understand that Thornhill Properties works on behalf of the Board of Directors and any issues you have with your landlord have nothing to do with management or the Board. Extermination is not an amenity included in your landlord's monthly fee. Sincerely, Denise Waicker Property Manager Phone: 443-977-6340 Email: dwaicker@thornhillbaltimore.com